Reported Dec 27, 2017
HealthPostures Recalls IntimateRider Chair and RiderMate Bench Due to Fall Hazard (Recall Alert)
HealthPostures LLC, Prior Lake, Minn.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.
Firm contact: HealthPostures at 800-277-1841 from 9 a.m. to 4:30 p.m. CT Monday through Friday, online at www.intimaterider.com and click on Recalls for more information, or email customerService@HealthPostures.com.
What it looks like
Is this the product you have?
- IntimateRider Chair and RiderMate Bench
- Amount recalled
- About 100
Where it was sold
Sold at The Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin and St. Louis, Missouri and online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com and intimaterider.com from September 2017 through November 2017 for about $365 for the chair and $159 for the bench..
Why it was recalled
Stop using this product now
The stitching on the cloth cover can loosen, posing fall and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of failed stitching causing a person to fall, resulting in an ankle injury.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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