Reported Jan 25, 2018
Elkay Recalls Water Coolers and Bottle Filling Stations Due to Shock Hazard
Elkay Plumbing Products Company of Savanna, Ill.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled water coolers and bottle filling stations, unplug the units and contact Elkay for a free repair.
Firm contact: Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m., email at Recall17@elkay.com or online at www.elkay.com and click on PRODUCT RECALL for more information. Consumers can also go to www.checkmycooler.com and enter a unit’s full serial number to see if it is included in the recall.
What it looks like
Is this the product you have?
- Elkay and Halsey Taylor water coolers and bottle filling stations
- Amount recalled
- About 31,600
Where it was sold
Sold at Elkay distributors from May 2017 through June 2017 for between $600 and $7,450..
Why it was recalled
Stop using this product now
Internal screws that secure the grounding wire can break and allow the grounding wire to become loose, posing a shock hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 362 reports of broken screws being found in units prior to installation. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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