Reported Feb 1, 2018
Cordless Electric Chainsaws Recalled Due to Injury Hazard; Distributed by Hongkong Sun Rise Trading
Changzhou Globe Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chainsaws and contact Hongkong Sun Rise Trading for a free repair.
Firm contact: Hongkong Sun Rise Trading toll-free at 888-266-7096 from 9 a.m. to 8 p.m. ET Monday through Thursday and 9 a.m. to 5 p.m. ET Friday through Sunday or online at www.greenworkstools.com and click on “Important Safety Notice” at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Cordless electric chainsaws
- Amount recalled
- 48,100 in the U.S. (In addition, 2,100 were sold in Canada)
Where it was sold
Sold at Lowe's and other stores nationwide and online at Amazon.com, Lowes.com and other websites from January 2015 through October 2017 for between $170 and $300..
Why it was recalled
Stop using this product now
The chain brake guard in the cordless electric chainsaw can fail and allow the chainsaw to continue operating, posing an injury hazard to users.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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