Reported Feb 6, 2018
Lenovo Recalls ThinkPad Laptops Due to Fire Hazard
Lenovo PC of Hong Kong
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Firm contact: Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.
What it looks like
Is this the product you have?
- ThinkPad X1 Carbon Laptops (5th Generation)
- Amount recalled
- About 78,000 (In addition, about 5,500 were sold in Canada)
Where it was sold
Sold at Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600..
Why it was recalled
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: There have been no reports of overheating in the United States.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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