Reported Feb 8, 2018
Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards
Fujitsu Limited (Computers)
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
Firm contact: Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.
What it looks like
Is this the product you have?
- Battery packs used in Fujitsu notebook computers and workstations.
- Amount recalled
- About 5,800 in the U.S. and 606 in Canada
Where it was sold
Sold at Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations..
Why it was recalled
Stop using this product now
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Fujitsu has received one report of a battery fire in Canada.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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