Reported Feb 14, 2018
ISO Beauty Recalls Hair Dryers Due to Burn Hazard
ISO Beauty of Chatsworth, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.
Firm contact: ISO Beauty at 800-490-5919 between 7 a.m. and 9 p.m. PT Monday through Friday or online at isobeauty.com and click on “Product Recall” for more information.
What it looks like
Is this the product you have?
- Ionic Pro hair dryers
- Amount recalled
- About 73,000 (In addition, about 1,000 units were sold in Canada)
Where it was sold
Sold at Groupon.com, Target.com, ISObeauty.com, Proliss.com and Amazon.com from March 2013 through January 2018 for between $30 and $40..
Why it was recalled
Stop using this product now
The cord can become brittle near the base of the dryer, posing burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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