Reported Mar 13, 2018
MAAX Spas Recalls Hot Tubs and Swim Spas Due to Fire Hazard
MAAX Spas Industries Corp., Chandler, Arizona
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair.
Firm contact: MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information.
What it looks like
Is this the product you have?
- Maax Spas hot tubs and swim spas
- Amount recalled
- About 550 in the U.S. (In addition, about 630 were sold in Canada)
Where it was sold
Sold at Independent hot tub and swim spa retailers nationwide, from January 2012 through July 2015. Hot tubs were sold for about $4,000 to $15,000. Swim spas were sold for about $16,000 to $30,000..
Why it was recalled
Stop using this product now
The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. There have been no reports of injuries.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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