Reported Mar 13, 2018
Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert)
Guoguang Electric Company Limited of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.
Firm contact: Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.
What it looks like
Is this the product you have?
- AmazonBasics portable power banks
- Amount recalled
- About 260,000
Where it was sold
Sold at Amazon.com, Amazon Bookstores and Amazon Pop-Up Stores from December 2014 through July 2017 for between $9 and $40..
Why it was recalled
Stop using this product now
The power bank's battery can overheat and ignite, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.
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