Reported Mar 19, 2018
Carrier® Recalls to Repair Commercial Rooftop HVAC Units Due to Fire Hazard (Recall Alert)
Carrier México, S.A. de C.V.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Purchasers should immediately contact their Carrier dealer for a free repair, which consists of free replacement and installation of the electronic control board. The firm is contacting all known purchasers.
Firm contact: Carrier toll-free at 844-864-8748 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com and click on “Product Safety Recall” to locate a local Carrier dealer for more information.
What it looks like
Is this the product you have?
- Carrier WeatherExpert commercial packaged rooftop HVAC units with humidimizer option
- Amount recalled
- About 530
Where it was sold
Sold at Carrier distributors nationwide from March 2014 to September 2017 for between $25,000 and $93,000..
Why it was recalled
Stop using this product now
The HVAC's humidimizer fan can fail to shut off when a connected smoke detector is tripped, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Carrier has received one report of a fan not shutting off during installation testing. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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