Reported Apr 17, 2018

Schneider Electric Recalls Square D Safety Switches Due to Electrical Shock Hazard

Schneider Electric USA Inc. of Andover, Mass.

High riskUsing this product could cause serious injury, illness or death — stop using it now.

What you should do

Consumers should immediately inspect installed safety switches by moving the handle to the "OFF" position. If the power stays on when the handle is in the "OFF" position, contact Schneider Electric for a free replacement safety switch and free service support to install the replacement switch. If the safety switch is not installed and included in the recall, contact Schneider Electric for a free replacement safety switch. Instructions on how to inspect the switch can be found at www.schneider-electric.us/gdss-safetyalert.

Firm contact: Schneider Electric toll-free at 877-672-1953 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.schneider-electric.us/gdss-safetyalert or www.schneider-electric.com and click on “Square D” (found under Quick Links) for more information.

What it looks like

Is this the product you have?

- Square D brand General Duty 30 & 60A
- 120/240-volt
- 2-phase and 3-phase NEMA 3R Safety Switches

Amount recalled: About 1,079,000

Where it was sold

Sold at Authorized Schneider Electric distributors, Home Depot, Lowe's, original equipment manufacturers and others stores nationwide and online at Amazon.com, HomeDepot.com, and Lowes.com from January 2014 through January 2018 for between $40 and $500..

Why it was recalled

Stop using this product now

The power can stay on when the safety switch handle is in the "OFF" position, posing an electrical shock or electrocution hazard to consumers.

Using this product could cause serious injury, illness or death — stop using it now.

Reports so far: None reported

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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