Reported May 15, 2018
Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards
FPI Fireplace Products International Ltd. of Canada
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.
Firm contact: Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)
- Amount recalled
- About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico)
Where it was sold
Sold at Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800..
Why it was recalled
Stop using this product now
The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer's legs.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new FPI Fireplace Products International Ltd. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.