Reported Jun 12, 2018
Lorex Recalls Three Models of Video Monitors Due to Burn Hazard
RDI Technology (Shenzhen) Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.
Firm contact: Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.
What it looks like
Is this the product you have?
Lorex video monitors models LW2751LW2752 and LW2962H
- Amount recalled
- About 22,000 (In addition, 4,300 were sold in Canada)
Where it was sold
Sold at Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014 through March 2017. The video monitors were sold in bundles for between $150 and $330..
Why it was recalled
Stop using this product now
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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