Reported Jul 11, 2018
Burton Recalls Snowboard Boots Due to Fall Hazard (Recall Alert)
Jia You Plastics of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Firm contact: Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.
What it looks like
Is this the product you have?
- Snowboard boots
- Amount recalled
- About 4,800
Where it was sold
Sold at Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400..
Why it was recalled
Stop using this product now
The boots can release from the binding unexpectedly, posing a fall hazard to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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