Reported Aug 2, 2018
Zebra Technologies Expands Recall of Power Supply Units for Thermal Printers Due to Fire Hazard
FSP Group of Taiwan
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
Firm contact: Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.
What it looks like
Is this the product you have?
- Power supply units for Zebra brand thermal printers
- Amount recalled
- About 1,370,000 (166,000 units were previously recalled in December 2016)
Where it was sold
Sold at Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Pos. Div., ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users from October 2006 through June 2013 for between $340 and $2,000 with Zebra printers and for about $130 as an aftermarket accessory..
Why it was recalled
Stop using this product now
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received a total of 30 reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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