Reported Aug 15, 2018
Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards
Xtava LLC of New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.
Firm contact: Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.
What it looks like
Is this the product you have?
- Allure and Allure Pro hair dryers
- Amount recalled
- About 235,000
Where it was sold
Sold at Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit..
Why it was recalled
Stop using this product now
The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.
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