Reported Aug 30, 2018
Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)
Land America Health and Fitness, of Xiamen, Xingling, China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Firm contact: Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.
What it looks like
Is this the product you have?
- StairMaster® branded 8G Gauntlet Stepmill machines
- Amount recalled
- About 3,500
Where it was sold
Sold at Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950..
Why it was recalled
Stop using this product now
The steps can accelerate rapidly without input from the user, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
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