Reported Sep 25, 2018
Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
Million Concept Electronic (Shenzhen) Co., Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Firm contact: Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.
What it looks like
Is this the product you have?
- Provata activity trackers
- Amount recalled
- About 30,000
Where it was sold
Sold at Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona..
Why it was recalled
Stop using this product now
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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