Reported Oct 10, 2018
Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert)
A&I Industries Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly.
Firm contact: Canyon toll-free at 833-226-9661 from 7 a.m. to 5 p.m. PT, Monday through Friday, email at us@canyon.com or online at www.canyon.com and click on “Service & Support” for more information.
What it looks like
Is this the product you have?
- Mountain bikes
- Amount recalled
- About 820
Where it was sold
Sold at Exclusively online at Canyon's website, www.canyon.com, from December 2017 through June 2018 for between $2,400 and $4,500..
Why it was recalled
Stop using this product now
The chainstays can crack, which can lead to failure of the chainstay, rear wheel detachment and loss of control, posing a crash hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm is aware of 20 chainstays cracking which could lead to failures. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new A&I Industries Ltd. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.