Reported Oct 18, 2018
Flushmate® Recalls Flushmate II 501-B Pressure-Assisted Flushing Systems Due to Impact and Laceration Hazards
Flushmate, of New Hudson, Mich., a division of Sloan Valve Company
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled Flushmate II 501-B systems, turn off the water supply to the unit and flush the toilet to release the internal pressure. Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician.
Firm contact: Flushmate toll-free at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday and between 8 a.m. and 6:30 p.m. ET Saturday, or online at www.flushmate.com and click on “501-B Recall” in the blue box on the top of the page for more information.
What it looks like
Is this the product you have?
- Flushmate II 501-B pressure-assisted flushing systems
- Amount recalled
- About 1.4 million (in addition, about 17,300 were sold in Canada) (The Series 503 Flushmate III was previously recalled June 2012, January 2014, and July 2016.)
Where it was sold
Sold at Home Depot and Lowe's stores, toilet manufacturers, distributors and plumbing contractors nationwide and online at www.grainger.com, www.hdsupply.com, www.homedepot.com and other online retailers from September 1996 through December 2015 for about $108 for the units without toilets..
Why it was recalled
Stop using this product now
The system can burst at or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact and laceration hazards to consumers and property damage.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Flushmate has received 1,446 reports in the U.S. and 7 reports in Canada of the units included in this recall bursting, resulting in property damage, totaling about $710,000, including 23 injury reports with one requiring foot surgery.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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