Reported Oct 18, 2018
Hydrolevel Recalls Controllers for Slant/Fin Boilers Due to Fire Hazard
Hydrolevel Company of North Haven, Conn.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with Slant/Fin model VSPH boilers should immediately contact a contractor to schedule a free repair. For assistance in locating a contractor, go to http://www.slantfin.com/locator/.
Firm contact: Slant Fin at 800-873-4346 from 9 a.m. to 5 p.m. ET, Monday though Friday or Hydrolevel at 800-654-0768 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.hydrolevel.com and click Contact Us for more information.
What it looks like
Is this the product you have?
- HydroStat Model 3000 boiler controllers for Slant/Fin boilers
- Amount recalled
- About 3,900 (in addition, about 370 were sold in Canada)
Where it was sold
Sold at Slant/Fin distributors, residential boiler contractors and boiler distributors nationwide from May 2012 through July 2018 for about $185 for the boiler controller.
Why it was recalled
Stop using this product now
A malfunction in the recalled controller can cause the boiler to overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Hydrolevel has received five reports of the recalled controllers failing to shut down the boilers after they reach the high temperature limit. No injuries or property damage have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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