Reported Dec 4, 2018
Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards
Clawfoot Supply LLC, d/b/a Signature Hardware of Erlanger, Ky.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled shower seats and contact Signature Hardware to receive a full refund.
Firm contact: Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information.
What it looks like
Is this the product you have?
- Wall-mounted shower seats
- Amount recalled
- About 7,200 (in addition, about 80 were sold in Canada)
Where it was sold
Sold at Signature Hardware by telephone and online at signaturehardware.com between January 2011 and July 2018 and by Barclay Products Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160..
Why it was recalled
Stop using this product now
The aluminum hardware supporting the shower seat can corrode, posing fall and laceration hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Signature Hardware has received 194 reports of the shower seats breaking, including 37 reports of falls without injuries and 23 reports of injuries. Injuries include scrapes and bruises, three reports of lacerations for which consumers received stitches and one report of lumbar fractures.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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