Reported Dec 12, 2018
dormakaba USA Recalls Stanley Commercial Hardware Locksets Due to Risk of Entrapment in an Emergency
Thase Enterprise Co. Ltd. of Taiwan
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset.
Firm contact: dormakaba USA Inc. toll-free at 855-885-1296 from 8 a.m. to 5 p.m. ET Monday through Friday or www.stanleyhardwarefordoors.com and click on Products, then on Recall for more information.
What it looks like
Is this the product you have?
- Door locksets
- Amount recalled
- About 13,500 (in addition, about 800 were sold in Canada and about 200 were sold in Mexico)
Where it was sold
Sold at Newport Distribution, CBS Manhattan, Columbus Door Company and other lock distributors and retailers nationwide, and online at www.Grainger.com from December 2013 through June 2018 for between about $450 and $650..
Why it was recalled
Stop using this product now
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received eight reports of lockset latch failures. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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