Reported Dec 12, 2018
White-Rodgers Recalls Thermostats Due to Fire Hazard
White-Rodgers, of St. Louis, Mo., a division of Emerson Electric Co.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Contact the firm to determine if the unit is included in the recall and for instructions on repair and/or replacement.
Firm contact: White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “Emerson Branded Sensi Recall” at the lower left corner of the homepage for more information.
What it looks like
Is this the product you have?
- Emerson Branded Sensi WiFi thermostats
- Amount recalled
- About 135,000 (in addition, about 15,000 were sold in Canada)
Where it was sold
Sold at Johnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide from April 2014 through December 2016 for between about $90 and $150..
Why it was recalled
Stop using this product now
Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received eight reports of burn damage to the thermostat, involving minor property damage. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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