Reported Feb 6, 2019
Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Lite-On Technology Corporation of Taipei, Taiwan
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Firm contact: Dell toll-free at 855-305-9057 anytime or online at www.dellproduct.com , click Lookup, and enter the first 20 characters of the manufacture code without the dashes.
What it looks like
Is this the product you have?
- Hybrid Power Adapters sold with Power Banks
- Amount recalled
- About 8,900 (in addition, about 475 were sold in Canada)
Where it was sold
Sold at Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200..
Why it was recalled
Stop using this product now
The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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