Reported Mar 14, 2019
Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards
Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund.
Firm contact: Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.
What it looks like
Is this the product you have?
- Mobile Warming Performance Heated Socks
- Amount recalled
- 4000
Where it was sold
Sold at Scheels and other sporting goods, workwear and farm supply stores nationwide and online at www.mobilewarming.com and www.Amazon.com from September 2018 through November 2018 for about $130..
Why it was recalled
Stop using this product now
The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Tech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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