Reported Apr 18, 2019
RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)
Rh US, LLC of Corte Madera, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.
Firm contact: RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.
What it looks like
Is this the product you have?
- Callum Canopy Beds
- Amount recalled
- About 2,900 (In addition, about 135 were sold in Canada)
Where it was sold
Sold at RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400..
Why it was recalled
Stop using this product now
The bed's horizontal canopy rails can detach and fall, posing an injury hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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