Reported Apr 25, 2019
Viessmann Recalls Boilers Due to Carbon Monoxide Hazard
Viessmann Werke GmbH & Co. KG of Germany
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Firm contact: Viessmann at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email recall@viessmann.com or online at www.viessmann.com and click on “Important Notice” located in the middle of the homepage for more information.
What it looks like
Is this the product you have?
- Vitodens boilers
- Amount recalled
- About 2,900 (in addition, about 1,400 were sold in Canada)
Where it was sold
Sold at Viessmann Authorized Dealers from September 2014 through October 2018 for between $2,700 and $4,200..
Why it was recalled
The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported
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