Reported May 21, 2019
ION Audio Recalls Portable Speakers Due to Explosion Hazard
Shenzhen Fenda Technology Co., Ltd., China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.
Firm contact: ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.
What it looks like
Is this the product you have?
- Portable speakers
- UPCs
812715010911812715018078812715018139812715018528812715019969812715019976- Amount recalled
- About 41,000
Where it was sold
Sold at Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200..
Why it was recalled
Stop using this product now
Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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