Reported Jul 2, 2019
Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard
Faraday Bicycles Inc. of Santa Cruz, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.
Firm contact: Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.
What it looks like
Is this the product you have?
- Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
- Amount recalled
- About 4,450
Where it was sold
Sold at Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500..
Why it was recalled
Stop using this product now
The seat post on the bicycles can break, posing a fall hazard to the rider.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.
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