Reported Jul 16, 2019
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
Lumi Legend Corp. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
Firm contact: VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.
What it looks like
Is this the product you have?
- VIVO MOUNT-PLAY5 speaker wall mounts
- Amount recalled
- About 2,400
Where it was sold
Sold at Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30..
Why it was recalled
Stop using this product now
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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