Reported Aug 22, 2019
Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)
Norwex USA Inc. of Coppell, Texas.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.
Firm contact: Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.
What it looks like
Is this the product you have?
- Rubber Brooms
- Amount recalled
- About 58,000
Where it was sold
Sold at Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30..
Why it was recalled
Stop using this product now
The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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