Reported Aug 30, 2019
RH Recalls Turkish Robes Due to Violation of Federal Flammability Standard
Rh US LLC of Corte Madera, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled robes and contact RH for a full refund of the purchase price.
Firm contact: RH at 800-762-1751 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on the Safety Recalls link at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Ultra-Soft Turkish robes
- Amount recalled
- About 5,400 (in addition, about 300 were sold in Canada)
Where it was sold
Sold at RH galleries, RH outlets and RH warehouse sales nationwide and online at www.rh.com from August 2018 through March 2019 for between $80 and $115..
Why it was recalled
Stop using this product now
The Turkish robes fail to meet the flammability standards for clothing textiles, posing a risk of burn injuries to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: RH has received three incident reports in the U.S. and one in Canada of the recalled robes igniting while consumers were operating a gas stove. No injuries have been reported.
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