Reported Sep 5, 2019
STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard
STIHL Incorporated of Virginia Beach, Va.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled mowing heads immediately and take them to an authorized STIHL dealer for a full refund.
Firm contact: STIHL Inc. at 800-610-6677 from 8 a.m. to 8 p.m. ET Monday through Friday, e-mail stihlrecall@stihl.us or online at www.stihlusa.com and click on “Product Recalls” for more information.
What it looks like
Is this the product you have?
- STIHL PolyCut ™ Mowing Heads
- Amount recalled
- About 73,000
Where it was sold
Sold at Authorized full line STIHL servicing dealers nationwide from July 2018 through July 2019 for about $30 for the 27-3 model and about $40 for the 47-3 model..
Why it was recalled
Stop using this product now
The bolts connecting the plastic blades and holding the mowing head together can come loose and the mowing head can come apart, posing a risk of injury to the user or bystanders.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: STIHL Inc. has received 28 reports of loose bolts or mowing heads coming apart, including two reports of injuries.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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