Reported Oct 18, 2019
Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
Soft Play LLC of Huntersville, N.C.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Firm contact: Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.
What it looks like
Is this the product you have?
- Spider Climb playground climbers
- Amount recalled
- About 200
Where it was sold
Sold at Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350..
Why it was recalled
Stop using this product now
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: There have been 37 incidents resulting in 34 reports of injuries.
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