Reported Oct 29, 2019
Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards
Hit Promotional Products Inc. of Largo, Fla
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.
Firm contact: Hit Promotional Products at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, email at lthibado@hitpromo.net or visit www.hitpromo.net and click on product recalls under the Support menu near the bottom of the page.
What it looks like
Is this the product you have?
- Coastline Ceramic Mugs
- Amount recalled
- About 34,000
Where it was sold
Sold at Given to consumers as free promotional products at meetings or events nationwide from October 2018 through September 2019..
Why it was recalled
Stop using this product now
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Hit Promotional Products has received ten reports of the mugs cracking or breaking when in use with hot liquids. No injuries have been reported.
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