Reported Nov 7, 2019
Skylight Recalls Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Hazard (Recall Alert)
Glimpse LLC, d/b/a Skylight of San Francisco, Calif.
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
Firm contact: Skylight toll-free at 888-359-4389 from 8 a.m. to 7 p.m. ET Monday through Friday, e-mail Skylight at newadapter@realtimeresults.net, or online at www.skylightframe.com and click on Product Recall Information for more information.
What it looks like
Is this the product you have?
- Series I power adapters for Skylight digital photo frames
- UPCs
679113611535- Amount recalled
- About 65,000 (In addition, about 159 were sold in Canada)
Where it was sold
Sold at Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame..
Why it was recalled
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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