Reported Dec 6, 2019
Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards
Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc. of Bloomington, Minn.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.
Firm contact: Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com and click on the “Safety Recall 8 and 24-Pack Rack” button for more information.
What it looks like
Is this the product you have?
- Surly front bicycle racks
- Amount recalled
- About 5,139
Where it was sold
Sold at Bicycle stores nationwide and online at various websites from December 2015 through September 2019 for $110 and $150 for the 8-Pack Rack and 24-Pack Rack, respectively, and $1,350 for the Pack Rat complete bicycle with rack..
Why it was recalled
Stop using this product now
The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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