Reported Mar 12, 2020
Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards
Yamaha Guitar Group Inc. of Calabasas, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.
Firm contact: Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
What it looks like
Is this the product you have?
- Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
- Amount recalled
- About 82,000 (In addition, about 4,700 units were sold in Canada)
Where it was sold
Sold at Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable..
Why it was recalled
Stop using this product now
The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported.
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