Reported Mar 19, 2020
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Woom bikes USA, Austin, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Firm contact: Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.
What it looks like
Is this the product you have?
Woom model 456 bicycles
- Amount recalled
- About 5,500
Where it was sold
Sold at Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6)..
Why it was recalled
Stop using this product now
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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