Reported Apr 8, 2020
Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
Continuum Sales & Marketing Corp. of Port Washington, N.Y.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.
Firm contact: Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.
What it looks like
Is this the product you have?
- Lenox 2.5 Quart Tea Kettles
- Amount recalled
- About 56,000
Where it was sold
Sold at Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50..
Why it was recalled
Stop using this product now
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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