Reported Jun 17, 2020
HON Recalls Office Chairs Due to Fall Hazard
The HON Company LLC of Muscatine, Iowa
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Firm contact: The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information.
What it looks like
Is this the product you have?
- HON Office Chairs
- Amount recalled
- About 13,400
Where it was sold
Sold at HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250..
Why it was recalled
Stop using this product now
The chair's back can break, posing fall and injury hazards to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: HON has received reports of 11 chair backs breaking including two reports of minor injuries.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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