Reported Jun 18, 2020
Lochinvar Recalls Condensing Residential Boilers Due to Risk of Carbon Monoxide Poisoning
Lochinvar LLC of Lebanon, Tenn.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Firm contact: Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday. Check for the recalled boilers’ serial number at: www.waterheaterrecall.com, and select the look-up feature for the flue grommet recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting: http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A. O. Smith or State Proline-branded boilers should contact their installer. If consumers do not know their installer, contact Lochinvar toll free at: 833-232-9706.
What it looks like
Is this the product you have?
- Lochinvar condensing residential boilers
- Amount recalled
- About 34,300 (In addition, about 3,642 units were sold in Canada)
Where it was sold
Sold at Independent contractors, plumbers, and plumbing supply vendors and distributors, from August 2016 through June 2020, for between $8,000 and $25,000, including installation..
Why it was recalled
Stop using this product now
The boiler's flue grommet can deteriorate and dislodge during use and allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 7 reports of boiler's flue grommets deteriorating, including one report of two nonfatal injuries involving carbon monoxide poisoning, and two reports of carbon monoxide emission not involving an injury.
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