Reported Sep 16, 2020
Monoprice Recalls Ethernet Cables Due to Fire Hazard
Monoprice Inc. of Brea, Calif.
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.
Firm contact: Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Monoprice Category 6 Ethernet Bulk CMR Communications Cables
- Amount recalled
- About 10,800
Where it was sold
Sold at Online at www.monoprice.com and www.amazon.com to consumers, IT installation companies, construction, and other businesses from December 2018 through February 2020 for between $20 and $130 per box, depending on length and color..
Why it was recalled
The cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported.
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