Reported Oct 28, 2020
Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard
Schneider Electric Systems USA, Inc. of Foxboro, Mass.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Firm contact: Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link “Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device.”
What it looks like
Is this the product you have?
- Surgeloc Surge Protection Devices
- Amount recalled
- About 47,250
Where it was sold
Sold at Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200..
Why it was recalled
Stop using this product now
The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
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