Reported Nov 24, 2020
Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard
Sunbeam Products, Inc. of Boca Raton, Fla.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing. Consumers should contact Crock-Pot immediately to obtain a free replacement lid. Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base.
Firm contact: Crock-Pot at 800-323-9519 from 9 a.m. to 5 p.m. ET Monday through Friday or online at recall.crockpot.com for more information.
What it looks like
Is this the product you have?
- Crock-Pot® 6-Quart Express Crock Multi-Cookers
- Amount recalled
- About 914,430 (In addition, about 28,330 were sold in Canada.)
Where it was sold
Sold at Walmart, Target and other retail stores nationwide and online at Amazon and other online retailers from July 2017 through November 2020 for between $70 to $100..
Why it was recalled
Stop using this product now
The recalled Crock-Pot multi-cooker can pressurize when the lid is not fully locked. This can cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids ejected from the product.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Sunbeam Products has received 119 reports of lid detachment, resulting in 99 burn injuries ranging in severity from first-degree to third-degree burns.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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