Reported Dec 16, 2020
Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard
Cycling Sports Group Inc. of Wilton, Conn.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
Firm contact: Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.
What it looks like
Is this the product you have?
- Cannondale Canvas NEO Bicycles
- Amount recalled
- About 1,270
Where it was sold
Sold at Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200..
Why it was recalled
Stop using this product now
The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions.
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