Reported Dec 31, 2020
Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)
Anticimex Inc. of Berkeley Heights, N.J.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Firm contact: Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.
What it looks like
Is this the product you have?
- SMART Connect Mini Devices
- Amount recalled
- About 2,750
Where it was sold
Sold at The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month..
Why it was recalled
Stop using this product now
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.
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