Reported Feb 24, 2021

Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire

Potter Electric Signal Company, LLC of St. Louis, Mo.

High riskUsing this product could cause serious injury, illness or death — stop using it now.

What you should do

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Firm contact: Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.

What it looks like

  • Recalled product from Potter Electric Signal Company, LLC
  • Recalled product from Potter Electric Signal Company, LLC

Is this the product you have?

  • Potter Electric Addressable Pull Stations Single/Dual Action
Amount recalled
About 735

Where it was sold

Sold at Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135..

Why it was recalled

Stop using this product now

The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.

Using this product could cause serious injury, illness or death — stop using it now.

Reports so far: No incidents or injuries have been reported.

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Where this came from

Source: U.S. Consumer Product Safety Commission

Read the CPSC notice

Notice updated Feb 24, 2021 · Data as of Sep 19, 5:22 PM UTC

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