Reported Apr 28, 2021
Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard
Pentair Water Pool and Spa Inc. of Sanford, N.C.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair.
Firm contact: Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources for more information
What it looks like
Is this the product you have?
- StaRite and Mastertemp pool heaters
- Amount recalled
- About 4,700 (In addition, about 21 were sold in Canada)
Where it was sold
Sold at Pool equipment distributors nationwide between December 2020 and January 2021 for between $2,200 to $3,100, depending on the model..
Why it was recalled
Stop using this product now
A connection in the heater can leak the combustible air-gas mixture, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: No incidents or injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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