Reported May 26, 2021
HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard
Ingenious Designs LLC, of Ronkonkoma, N.Y. (a wholly-owned subsidiary of HSN since 1999)
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.
Firm contact: HSN toll-free at 855-654-0942 from 9 a.m. to 9 p.m. ET Monday through Friday, or online at www.SteamerRecallSettlement.com or www.hsn.com and click on Recall Information for more information.
What it looks like
Is this the product you have?
- Joy/JM-branded My Little Steamer® and My Little Steamer® Go Mini
- Amount recalled
- About 5.4 million (In addition, 14,300 were distributed in Canada)
Where it was sold
Sold at Online at HSN.com and on the HSN television network. They were also sold in-stores nationwide, or online at various retailers, including Amazon, Target, Bed Bath & Beyond, Walmart, and Lowes from January 2002 through December 2020 for between $10 and $30 individually and between $20 and $50 in combination sets..
Why it was recalled
Stop using this product now
The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries. These reports include eight reports of second-degree burns and six reports of third-degree burns.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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